Privacy Policy

Introduction

[Your Company Name] ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy applies to our MLM platform and governs data collection and usage. By using our platform, you consent to the data practices described in this policy.

This Privacy Policy complies with applicable data protection laws in Pakistan, including the Prevention of Electronic Crimes Act 2016 and relevant data protection guidelines.

Scope: This policy applies to all users of our platform, including distributors, customers, website visitors, and mobile app users located in Pakistan.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

When you register as a distributor or customer, we collect:

Full name (as per CNIC)
Computerized National Identity Card (CNIC) number
Date of birth
Contact information (phone, email, address)
Bank account details or mobile wallet information
Tax information (NTN if available)

Business Information

To operate your MLM business, we collect:

Sponsor/referrer information
Team structure and downline data
Sales and commission records
Training progress and certifications
Communication with team members

Technical Information

Automatically collected technical data:

IP address and device information
Browser type and version
Pages visited and time spent
Location data (if enabled)
Cookies and similar technologies

Data Type	Purpose of Collection	Legal Basis
Identity Information	Account creation, verification, KYC compliance	Contract necessity, legal requirement
Contact Details	Communication, support, notifications	Contract necessity, legitimate interest
Financial Information	Commission payments, withdrawals, tax compliance	Contract necessity, legal requirement
Business Data	MLM operations, commission calculations, team management	Contract necessity
Technical Data	Platform improvement, security, analytics	Legitimate interest

How We Use Your Information

We use the collected information for the following purposes:

Account Management: To create and manage your distributor account
MLM Operations: To calculate commissions, manage team structure, and process payments
Communication: To send important updates, training materials, and promotional information (with consent)
Legal Compliance: To comply with Pakistani laws including tax regulations and KYC requirements
Platform Improvement: To enhance user experience and develop new features
Security: To protect against fraud, unauthorized access, and security breaches
Customer Support: To provide assistance and resolve issues

Marketing Communications: We will only send you marketing communications if you have given explicit consent. You can opt-out at any time by updating your preferences in your account settings or clicking the unsubscribe link in our emails.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers

Payment Processors: JazzCash, EasyPaisa, and banking partners for financial transactions
Courier Services: For product delivery and logistics
Cloud Hosting: Secure data storage within Pakistan
SMS Gateways: For sending OTPs and notifications

Legal Requirements

We may disclose your information if required by:

Federal Board of Revenue (FBR) for tax purposes
Law enforcement agencies with proper legal requests
Courts or regulatory bodies in Pakistan

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

Data Protection Agreements

All third-party service providers are bound by data protection agreements that require them to protect your information and use it only for the purposes we specify.

Data Security

We implement robust security measures to protect your information:

Technical Measures

SSL encryption for data transmission
Encrypted storage of sensitive data
Regular security audits and penetration testing
Firewalls and intrusion detection systems
Secure data centers located in Pakistan

Organizational Measures

Limited access to personal data on a need-to-know basis
Employee training on data protection
Data protection officer oversight
Regular privacy impact assessments

Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by Pakistani law. Typically, we retain:

Account information: 7 years after account closure (for tax compliance)
Financial records: 10 years (as per FBR requirements)
Communication logs: 3 years

Your Data Protection Rights

As a user of our platform in Pakistan, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Correction

You can request correction of inaccurate or incomplete personal data.

Right to Deletion

You can request deletion of your personal data, subject to legal limitations.

Right to Object

You can object to certain processing of your personal data.

Right to Data Portability

You can request transfer of your data to another service provider.

Right to Withdraw Consent

You can withdraw consent for marketing communications at any time.

Exercising Your Rights: To exercise any of these rights, please contact our Data Protection Officer using the contact information below. We will respond to your request within 30 days, as required by best practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Cookie Type	Purpose	Duration
Essential Cookies	Platform functionality, login sessions	Session / 30 days
Analytics Cookies	Usage statistics, platform improvement	1-2 years
Preference Cookies	Language settings, display preferences	1 year
Marketing Cookies	Relevant advertising (with consent)	1 year

You can control cookie settings through your browser. However, disabling essential cookies may affect platform functionality.

International Data Transfers

As an MLM platform operating in Pakistan, we prioritize keeping your data within the country. However, in certain circumstances, data may be transferred internationally:

Only when necessary for specific services
With appropriate safeguards in place
To countries with adequate data protection laws
With your explicit consent when required

We ensure that international data transfers comply with Pakistani data protection principles and provide adequate protection for your information.

Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes:

We will update the "Last Updated" date
We will notify you via email or platform notification for material changes
We will seek your consent for significant changes when required by law

Your continued use of our platform after changes constitutes acceptance of the updated Privacy Policy.